1 Message
Oatly Barista Long Life expired from the moment I open cartons
In the last two weeks, all of my oatly Barista Long Life cartons, which were acquired from three different shops across London (Holland & Barrett, Co Op and Amazon Fresh) have all smelt and tasted bad from the moment o first open the carton. All the cartons were unopened and have a expiry date in 2025, so I'm confused as to why they've all gone bad from the moment I open them.
Alice
8 Messages
3 months ago
Hey there Edinam,
Thanks for reaching out, I’m so sorry to hear that you’ve had some bad experiences with our Ambient Barista Edition. That’s definitely not the quality that we pride ourselves on!
When you have a spare moment, please could you fill in our complaints form? (Making sure to select ‘Product complaint’ in the first drop-down). Once completed, we’ll be able to look into the issue further and get to the bottom of it.
Best oat wishes,
Alice at Oatly
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bronwen_warburton
1 Message
2 months ago
I am so glad someone else is having this issue. I am a long time buyer of the same oatly barista long life and it has always been great until this latest one. I couldn't say for sure that the milk is off but it's colour, flavour and foaming is all wrong. Expiring 2025. I will try the fresh one and see if that is normal.
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rena_weimar
1 Message
2 months ago
Yes, the same here in Germany over the last few months. I had to throw away about 4 or 5 of the oatlys. The last bad one, I opened this morning und it was sour.
I used to be really content over many years und recommended it to many people instead of cow milk. Now I'm getting more und more insecure with it and sad. :-(
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